Popular questions from our customers
Our standard shipping time is 4-5 working days.
After your order is shipped, a tracking code will be sent to you via SMS & Email along with the courier’s name. Please check your spam folder if you haven’t received the email confirmation for your order from us. You can track its status on the courier’s website. You can also reach out to us via email, Facebook, Instagram or WhatsApp to ask about the status of your order.
We accept Cash on Delivery (COD) and Band Transfers. We will send you an invoice in PDF format when you place the order.
We offer returns and exchanges on all items within a 7 day period after the item has been delivered if the product is unused and is not listed on any promotions/discount sale. The items should have all the original packing and tags intact.
Customized articles will not be refunded or exchanged in any case.
You may cancel your order within 24 hours after placing your order any time before the order is processed. To cancel the order, please inform our Support service via Call/WhatsApp/Email/Insta/FB before dispatching otherwise the company will not be responsible if the parcel is dispatched or delivered. Rage may cancel orders for any reason. Common reasons may include: Out of stock item/Fake Information/Incomplete Details/Online Payment Slip not shared (in case of online payment mode).
We have size charts available for all products on our website for your assistance. Generally, our sizes run true to size, however, the oversized items are specified with the product. All size charts under each product are in inches.
Delivery is provided all around the Pakistan the courier facility is available. For International orders, please contact Customer Services.
We recommend you follow our social media accounts for all updates regarding restocks. However, we try our best to ensure all items are restocked quickly.
When a new order is placed in our system, its initial status is marked as Pending. Following this, our representative contacts the customer to confirm the order, and once confirmed, the status changes to Phone Verified. At this stage, the seller prepares the order for shipment. When the seller ships the order, but it has not yet reached the buyer, the status updates to Order Shipped. Once the customer receives the order, the status changes to Order Complete. If an order is canceled, its status updates to Order Cancelled, and customers are notified via email, including the reason for cancellation. For products requiring advance payment, the status changes to Awaiting Advance Payment after phone verification. The order is processed only after the required payment, either full or partial, is received.
Your data is treated with complete confidentiality and protected using SSL (Secure Socket Layer) secure server technology. This encryption ensures that your order details, including your name, address, and payment information such as credit card or bank details, remain inaccessible to unauthorized third parties.
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